Appliance control panel showing an error code on its display

Error codes

Appliance Error Codes Explained for San Jose Owners

Look up the code and try the safe first check. If it comes back, one call connects you with a local company that works on your brand.

Short answer

An error code is the control board reporting a part or condition it can't confirm. Many clear after a power reset, a cleaned lint screen or filter, or a straightened hose. Codes that return, or that point to a compressor, leak sensor, heater, motor or refrigerant, need a technician. Every code here comes from the manufacturer's own support pages.

A code on the display is the control board telling you which part or condition it couldn’t confirm. San Jose Appliance Care connects owners in San Jose and nearby Santa Clara County cities with independent local repair companies for Sub-Zero, Samsung, LG, Thermador and other brands, and this library is the step before that call. It starts with Sub-Zero error codes and service indicators, then covers Samsung, LG, Bosch and Thermador. Each table below lists the code, what the manufacturer says it means, the first check the manufacturer suggests, and the point where the manufacturer itself says to get service.

Every code on this page comes from the brand’s own support site, linked under each section. We left out codes we could only find on repair company blogs, because those lists often disagree with the manufacturer.

Before you look up any code

Three habits make any code more useful.

Hand switching a circuit breaker in a home electrical panel

  • Write the code down exactly, including spaces and letters that look like numbers. Samsung, for example, uses both “OE” and “0E” for the same washer overflow error.
  • Find the model number on the rating plate (inside the door, on the door frame or on the back). Codes vary by model and series, and the repair company will ask for it.
  • Use the reset the manufacturer describes. Sub-Zero says to turn the unit off at the control panel, switch off the breaker for 30 seconds and switch it back on. Samsung suggests 60 seconds for its refrigerator compressor codes. Bosch suggests 30 seconds at the breaker for several dishwasher codes.

Don’t reset a code that points to a leak, a refrigerant problem or rising temperatures before you’ve written it down. A cleared code helps nobody diagnose the fault.

Sub-Zero error codes: the Service indicator, EC40 and EC50

Sub-Zero’s support pages treat a flashing Service indicator and a steady one differently, so note which one you’re seeing before you do anything else.

DisplayWhat Sub-Zero says it meansCheck firstCall when
Service flashing with EC50Excessive refrigerator compressor runIf temperatures are near normal, clean the condenser, then press and hold the door ajar alarm key (bell symbol) for 15 seconds to clear the codeTemperatures are already high, rise after the reset, or the code returns
Service flashing with EC40 (600, 648PRO, 700 Series)A sealed system, fan or temperature sensor issueLess than 10 degrees above the set temperature: clean the condenser, then hold the door ajar alarm key for 15 seconds to clear itMore than 10 degrees above set temperature with the door closed, or the code returns
Service steady (600 or 700 Series)Error codes are stored in memory, although temperatures are normalNo owner steps listedSub-Zero says to schedule service
dO Or flashing, with a chime (Classic built-in)A door was left open longer than five minutesClose the door; the panel stays unresponsive for about five minutes, then normal operation resumesThe alarm repeats with the door fully closed
Red triangle in the Sub-Zero Group Owner’s AppService is requiredTap the alert for detailsRight away
Yellow triangle in the appThe error may be fixable without a service callFollow the linked troubleshootingThe steps don’t clear it

Sub-Zero’s advice on EC50 has one detail worth repeating: only clear the code if the temperatures stay normal. If they keep climbing, leave the code in place so the technician can read it. Some repair blogs describe EC50 as a thermistor fault; Sub-Zero’s own page describes it as excessive compressor run.

Sub-Zero directs owners to its Factory Certified Service network. When you call any company about a Sub-Zero, ask whether it’s factory certified for the brand and whether it has worked on your series. The Sub-Zero repair page covers the warranty terms that can make a sealed system repair much cheaper.

Wolf wall ovens: F1

Sub-Zero Group also publishes codes for Wolf. On an L Series wall oven, F1 means the door lock or unlock switches weren’t sensed within 60 seconds while the lock motor was running, or the door slammed shut during a heating mode. Wolf’s first step is to reset power at the circuit breaker and try a bake mode again. If F1 returns, Wolf says to schedule Factory Certified Service. More on the brand is on the Wolf repair page.

Sources: Sub-Zero EC50 and Service flashing, Sub-Zero EC40 and Service flashing, Service indicator steady, dO Or, Owner’s App codes, Wolf F1.

Samsung washers

Samsung groups several spellings under one meaning, so look for your exact code in the first column.

CodeMeaningCheck firstCall when
4C, 4E, nF, 1 4CNot fillingConfirm the hot and cold supply hoses are connected to the correct inletsIt still won’t fill
4C2, 4E2, CE, 14C2, nF1Hot and cold supply reversedConnect cold to the cold inlet and hot to the hot inletThe code stays after the hoses are corrected
nd, 5E, SE, 5C, SC, 1 5CNot draining at the right speed, or at allFollow Samsung’s washer drain troubleshooting for your modelWater still won’t drain
OE, 0E, OC, 0C, 1 OCToo much water in the drumSame drain checks as aboveThe overflow code repeats
1E, LE, 1C, LC, LC1, 1 LCWater level or leak detectedLook for a small leak and check that the hoses behind the washer aren’t kinked; run an empty cycle to check for oversudsingA leak is visible or the code returns
dS, d5, dE, dE1, dE2, dC, dC1, dL, FL, LODoor or door lock not securedMake sure the latch is fixed, nothing is caught in the door and it’s fully closedThe door is damaged or the code persists
dc, Ub, U6, Ur, UE, 1 UbUnbalanced loadUntangle and redistribute the laundry, then restartIt keeps stopping mid-spin
SUd, 5UD, Sd, 5d, SUdSToo many sudsNothing is broken; the washer pauses until suds settle. Use less detergent or HE detergentNot a service code
3E, 3C, E3, 1 3CMotor errorPower off for 2 to 3 minutes, then restartSamsung says to request service if it returns
HC, HE, HE1, Hr, 1 HCHeater errorPower off for 2 to 3 minutes, then restartSamsung says to request service if it returns
tE, tE1, tCTemperature sensor errorPower off for 2 to 3 minutes, then restartIt returns
E2, bE2, 6E2, BE2, 8E2A button is stuckPress every button on the panel, working each one back and forthA button stays jammed

Source: Samsung washing machine information and error codes.

Samsung dryers

CodeMeaningCheck firstCall when
tS, t5, tC, tO, t0, tE, tE3, tC5, tCSTemperature or temperature sensor problemClean the lint screen, the vent system, or bothIt continues after cleaning
HC, hE, HC4, 1 HCDryer running too hotClean the lint screen and vent; on an electric model, check the voltageIt continues
9C1, 9E, 2E, 9E1Abnormal supply voltagePut the dryer on its own circuit, with no extension cord, and check the power cord installationIt continues
dC, dE, dF, do, d0, 1 DC, 1 dFDoor, latch or door sensorCheck the latch and make sure nothing is caught in the doorThe door is damaged or it persists
AC, Et, AE, EEE, AE3, AE4, AE5, E3, 1 ACInternal parts can’t communicateTurn the dryer off for 60 seconds, then back onIt remains
FC, FE, 1 FCInvalid power frequencyRestart the cycleIt remains
bE, bE2, bC2, 6E, 6E2, 6C2A button is stuckPower off, then touch and release every buttonA button is damaged or it returns
Clg, Cl9, C9, C80, C90, CtVent blockage test resultsClean the lint filter and exhaust ventCertain results persist after cleaning
dnFirmware download in progressDon’t unplug; it restarts on its ownStill showing after 24 hours

A dryer that throws heat and temperature codes after a lint and vent cleaning is the classic case for dryer repair, since a restricted vent and a failing sensor can look the same from the outside.

Source: Samsung dryer displays an error code.

Samsung refrigerators

Samsung notes that its list covers the more common codes, not every one.

CodeMeaningCheck firstCall when
21EFreezer fan errorCheck the door gasket; defrost the unit if neededIt persists
22E, 22CFridge fan errorUnplug the fridge and leave the doors open for a few hours, then plug it back inSamsung says to request service if it returns
83ECompressor abnormal currentPower cycle for 60 secondsIt returns
85ECompressor under voltagePower cycle for 60 secondsIt returns
86ECompressor over voltagePower cycle for 60 secondsIt returns
84CCompressor lockNone listedRequest service
85CLow voltage detectedPress OK for 3 seconds to clearIt repeats
88 88Communication faultPower cycle for 60 secondsIt returns
PC ER, PC CHCommunication error, often after a power surge or a poorly connected doorCut power, reconnect the wire harness above the door, restore powerIt returns
5EFridge defrost sensor errorNone listedRequest service
8E, 14EIce maker sensor errorNone listedRequest service
33EIce pipe heater errorNone listedRequest service
39E, 39CIce maker function errorNone listedRequest service
40E, 40CIce room fan errorNone listedRequest service
76CWater detected in the AutoFill compartmentLook for the water leakIt persists
OF OF, O FF, OFF OFFCooling Off (demo or shop) mode, not a faultHold the model’s top buttons together for 5 to 8 seconds until it chimesNot a service code

Ice maker codes are the ones Samsung sends straight to service. The ice maker repair page covers what that visit usually involves, and Samsung repair covers the brand’s warranty.

Source: Samsung refrigerator error codes.

LG washers

CodeMeaningCheck firstCall when
IE, E02, E10Not enough water coming inCheck that the water faucet is open and the hose is connectedIt still won’t fill
OE, E03, E21Can’t drainCheck behind the washer for a kinked or clogged drain hoseIt still won’t drain
UEUnbalanced loadSpread the laundry evenly in the drumIt keeps stopping
LETub won’t spinReduce the load and use the bedding cycle for heavy itemsIt returns on normal loads
dE, dE1, E01Door not closed properlyOpen and re-close the doorIt persists
dE2, E30Door closed but not lockedCheck for anything blocking the doorIt persists
FE, E04, E12OverfillingCheck whether extra water is coming through the detergent dispenserIt repeats
AEInternal water leakCheck the inlet hose for loose connections or cutsWater is inside the cabinet
PE, E33Water level sensor problemUnplug for 10 seconds, then reconnectIt returns
tEHeating errorUnplug for 10 seconds, then restartIt returns
CEOver-current in the motor circuitUnplug for 10 seconds, then testIt returns
SUDToo many sudsUse no more than the recommended amount of detergentNot a service code
PFPower failureUnplug or trip the breaker to resetIt repeats
CLChild lock onHold the child lock button for 3 secondsNot a service code

Hand pointing to the model and serial label on a front-load washer door rim

Source: LG front load washer error code list.

LG dryers

CodeMeaningCheck firstCall when
d80, d90, d95Airflow restricted between the dryer and the outside exhaustClear the lint tray and check the duct run; on gas models d80 can also mean low gas supplyThe duct is clean and the code stays
tE1, tE3Thermistor problemUnplug or trip the breaker for 5 secondsIt returns
tE2Thermistor problem in cold conditionsMake sure the lint filter is cleanIt returns
PSImproper voltage in the power cordCheck the cord installation on the back of the dryerIt persists
nPNo current detected at the heaterConfirm the cord is secure in a grounded 240V outletIt persists
HSHumidity sensor errorClean the sensor bars below the lint filterIt returns
dEDoor not fully closedMake sure the lint filter is pushed all the way in and the door shutsIt persists
F0Lint filter out of positionRemove and reinsert the lint filterIt persists
GASNo gas supply detectedMake sure the gas supply valve is onThe valve is on and it continues

Source: LG dryer error code list.

LG refrigerators

Most LG refrigerator codes are sensor and fan faults that LG sends straight to service. Two of them deserve a closer look: CL and CH mean a refrigerant leak, and no reset fixes that.

CodeMeaningCheck firstCall when
FF (Er FF, E FF)Freezer fan not running normallyUnplug or trip the breaker for about 5 minutes; if frost is suspected, LG suggests leaving the doors open to melt it (about a day in summer, three in winter)The same code repeats, or food is at risk
rF (Er rF, E rF)Fridge compartment fan not running normallyUnplug or trip the breaker for about 5 minutesThe same code repeats
CFCondenser fan errorNone listedService needed
dH, FdH, dHFDefrost heater didn’t raise the temperature in timeNone listedService needed
FS, rS, r2, dS, rTTemperature sensor faultsNone listedService needed
IF, IS, ItIce maker fan, sensor or motor errorNone listedService needed
CO, C1Communication error between boardsNone listedService needed
gFFlow sensor errorUnplug for 60 seconds, then restartIt returns
FUCycle error: freezer temperature not dropping as expectedUnplug for 60 seconds, then restartIt returns
CL, CHRefrigerant leak on the low or high sideNone; no owner fix existsRight away
OFFDemo or display mode, cooling disabledHold the Fridge button and press Express Frz three timesNot a service code

A fridge with FF, rF or CL on the display is losing cold air, so move food to a cooler if the reset doesn’t work. Refrigerator and freezer repair explains what to check while you wait, and LG repair covers LG’s warranty.

Sources: LG refrigerator digital and analog error codes, E FF and E rF troubleshooting.

LG dishwashers

CodeMeaningCheck firstCall when
AE, E1Leak inside the dishwasher has tripped the float switchFind and fix the cause of the leak before running it againYou can’t find the leak
IEWater level too low after fillingCheck the water line connection and that the supply valve is openIt still won’t fill
OENot drainingClean the filter; check for food clogsIt still won’t drain
HEWater not heated, or overheatedNone listed beyond the meaningIt returns
LEWash motor problemNone listedIt returns
tETemperature sensor problemNone listedIt returns
PEWater level sensor errorNone; LG says it needs a technicianRight away
bEOversudsingDon’t use hand dish soap in the dishwasherNot a service code once suds clear
nEVario pump issueRearrange the dishes and restartIt returns
F31, F35Heat dry fan or heat dry temperature errorNoneLG says to request service

Source: LG dishwasher guide to error codes and AE and E1 error code.

Bosch and Thermador dishwashers

Bosch and Thermador publish matching descriptions for these dishwasher codes, so one table covers both. The E15 code is the one to respect: it means water has reached the base of the dishwasher.

CodeMeaningCheck firstCall when
E15Water detected in the base (leak protection)Turn off the water supplyBoth brands say to contact service
E22Filter blockedRemove the filter and wash it under running waterIt returns
E24Drain problem, blocked filter or pumpRemove the drain pump cover and clear debrisIt returns
E25Drain pump blocked, or its cover loose or missingCheck that the pump cover under the filter is secure and clearIt returns
E16, E17Problem with water fillingCheck that the inlet hose isn’t kinked or damagedIt persists
E18Water level too lowCheck the inlet hose and the water supplyIt persists
E14Flow meter or water inflow faultNoneContact service
E04Heater electronics fault found in self-testNoneContact service
E12Limescale in the heat pumpRun a descalerIt returns after descaling
E27Supply voltage too lowThermador suggests having an electrician check the home’s voltageIt persists
E01, E02, E03, E09 (Bosch)Heat pump, relay or heater circuit faultsReset power at the breaker for 30 secondsIt returns

If the dishwasher throws E24 or E25 again soon after you’ve cleaned the pump cover, the blockage may be further down the drain line, and that’s a job for dishwasher repair. The Thermador repair page covers that brand’s warranty.

Sources: Bosch dishwasher error codes, Thermador dishwasher error codes.

Codes that mean stop and call

Most codes invite a first check. These don’t, according to the manufacturers themselves:

Hands testing the wiring inside an appliance with a clamp meter

  • Leak codes with water present: Bosch and Thermador E15, LG dishwasher AE, LG washer AE. Shut off the water first.
  • Refrigerant leaks: LG refrigerator CL and CH.
  • Compressor faults that survive a reset: Samsung 83E, 84C, 85E and 86E; Sub-Zero EC50 with temperatures rising.
  • Sensor and fan codes the manufacturer routes to service: Samsung ice maker codes, LG FS, rS, IF and dH, and a steady Sub-Zero Service light.

Before you call, note the code, the model number and what the appliance was doing when it appeared. Then check the appliance repair cost guide for what the fix usually runs, and if the machine is old, the repair or replace guide can help you decide whether it’s worth it.

Questions

More questions

What does a flashing Service light mean on a Sub-Zero?

On Sub-Zero refrigeration, a flashing Service indicator with error code EC50 means excessive refrigerator compressor run. If temperatures inside are near normal, Sub-Zero says to clean the condenser first, then press and hold the door ajar alarm key for 15 seconds to clear it. If temperatures are high or keep rising, leave the code in place and schedule service.

How do I reset my appliance after an error code?

The manufacturers give different reset times. Sub-Zero says to turn the unit off at the control and switch off the breaker for 30 seconds. Samsung suggests power cycling a refrigerator for 60 seconds and a washer for 2 to 3 minutes. LG suggests about 5 minutes for fridge fan codes, and Bosch suggests 30 seconds at the breaker for several dishwasher codes.

Is it safe to keep using an appliance that shows an error code?

It depends on the code. A suds, unbalanced load or child lock code is the machine protecting itself and clears once you fix the cause. A leak code such as Bosch or Thermador E15, or an LG refrigerator CL or CH code for a refrigerant leak, means stop. Shut off the water or the power as the manufacturer directs and book a repair.

Why does my error code keep coming back after a reset?

A reset only clears the message; it doesn't fix a failed sensor, fan, pump or board. Samsung, LG, Bosch and Sub-Zero all say the same thing in different words: if the code returns after the first steps, request service. Write the code down before a reset clears it, because it helps the technician bring the right part.

Decided it needs a technician?

One call connects you with an independent local repair company. Get the estimate in writing, and pay the repair company directly.

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